KLSE ONLINE FAQ

Account Related

• Q1: Are there any processing fees required to open the a KLSE Online trading account?
• Q2: Can I use my limtan Login ID and Password to access and trade in KLSE?
• Q3: Can I make changes to my KLSE Login ID and Password?
• Q4: What should I do if I have forgotten my KLSE Login ID and Password?
• Q5: What is an MCD Account?
• Q6: What should I do if I do not have an MCD Account?
• Q7: What if I already have MCD Accounts with other Brokers in Malaysia?
  

Trading Related

• Q1: Do I have to place a deposit to trade KLSE Online?
• Q2: What is the KLSE Online Brokerage Rates?
• Q3: Important notes for Trading on KLSE
• Q4: How do I place an order in the KLSE Market?
• Q5: Extended Order Placement Hours through KLSE Online Trading system
• Q6: What is the daily Price Limit?
• Q7: What are the bid sizes?
  

Trading Limit Related

• Q1: What will be my trading limit for the deposits placed?
• Q2: What should I do if I want to increase my trading limits?
• Q3:What should I do if I want to utilize or withdraw my deposit?
  

Trade Settlement Related

• Q1: What are the important dates that I have to be aware of for purchase of shares?
• Q2: What are the key dates for sale of shares?
• Q3: Will the settlement amounts be in S$ or MYR?
• Q4: What will be the exchange rate used?
• Q5: What must I do if I want the settlement amount to remain in MYR?
• Q6: How can I make payment for the purchase of shares?
• Q7: Are there custody fees charged?

System Issue

Q1: What should I do when I am unable to access KLSE Online after login?
Q2: What should I do when the system is not available?

Q1 Are there any processing fees required to open the a KLSE Online trading account?

There is no processing fee for opening a KLSE Online trading account.

 

Q2 Can I use my limtan Login ID and Password to access and trade in KLSE?

You will need to login to our Online Trading platform using your existing Login ID and Password and to access KLSE; you will be given a separate User ID and Password.

However, please note that access to KLSE is subject to listed SIP qualifications and further permissioning and / or documentation. Please contact your Trading Representatives or Online Trading Helpdesk for more information on SIP qualifications.

Q3 Can I make changes to my KLSE Login ID and Password?

Yes. You are required to change the Login ID and Password the first time you login to KLSE.

Q4 What should I do if I have forgotten my KLSE Login ID and Password?

If you have forgotten your User ID and/or Password please click here to reset.

Password Reactivation - Please select this option if you are able to remember your existing password but have exceeded the number of times allowed to enter your password. Our Customer Service Officer will contact you once your password has been reactivated.

Password Reissue - Please select this option if you are unable to remember your password. Your old password will be permanently disabled and the new password will be mailed to your mailing address in our records.

Q5 What is an MCD Account?

The MCD account (Malaysian Central Depository) acts as a means of representing ownership and movement of securities.

Q6 What should I do if I do not have an MCD Account?

You can open an MCD A/C through Lim & Tan Securities Pte Ltd with the Malaysian Broker, HwangDBS. Currently, we are waiving the charge of S$4.50 required to open the MCD account.

Q7 What if I already have MCD Accounts with other Brokers in Malaysia?

You will still need to open an MCD A/C with Hwang DBS through Lim & Tan Securities. Currently, we are waiving the charge of S$4.50 required to open the MCD account.

 

Trading Related

Q1 Do I have to place a deposit to trade KLSE Online?

For Singaporeans and PR, there is no deposit required. 

For foreigners, we will require a cash deposit (min S$5,000 = approximately MYR10, 000). The trading limit for foreigners will be set at five times the deposit placed for KLSE Online. 

For example, S$10,000 deposit (MYR20, 000 deposit) = MYR100, 000 Trading Limit

Q2 What is the KLSE Online Brokerage Rates?

The charges are as follows:

Commission Rate: 0.5% for all Contract Value (Price x No. of Shares), subject to a minimum of RM60 

Contract Stamp: 0.1% of Trade Value (Subject to a Max. of RM 200) and rounding off to the nearest dollar. 
For example, RM1.20 will be rounded up to RM2. 

Clearing Fee: 0.03% of Trade Value subject to a maximum of RM1000 per contract.

Subject to prevailing GST rates

Q3 Important notes for Trading on KLSE

a. All clients trading on the KLSE market will be issued with 2 passwords, one for logging into the system and another for trading. Your existing user ID for the Internet trading and VAST platform will be used for the KLSE Internet trading.

b. KLSE Market Timing:

Please refer to: http://www.bursamalaysia.com/website/bm/trading/equities/trading_sessions.html

c. All orders not matched by 1230 hrs will automatically be rolled over for the afternoon session. As of 26th Oct 09, the morning session pre-closing and Trading at Last phases have been removed. Please note that there will be no expired status shown inside "Order, Confirmation and Match". The orders will expire at the end of the trading day. 

d. Any amendment or withdrawal of orders will require the client to key in the 11-digit SCORE number for each respective order found inside "Order, Confirmation and Match". 

e. Please click on the column header once (blue) to sort the favourite list by the desired header field. (The system will sort from smallest to biggest). 

f. Please click on the column header twice (pink) to sort the favourite list by the desired header field. (The system will sort from biggest to smallest). 

g. In the event that the system slows down, clients are to confirm their orders from "Order, Confirmation and Match" before trying to key in the same order again. 

h. To view the latest "Order, Confirmation and Match", please right-click and click the "Refresh" button. 

i. The KLSE system will accept orders within 30% of the last done price. As there is no revocation of error trades, clients must be extremely careful when placing their orders. 

j. It is strictly illegal to short-sell the KLSE shares. Clients must NOT short sell any KLSE shares. Any short sale position and the resulting consequences will be the full responsibility of the client. 

k. All buy or sell trades for each KLSE counter will automatically be amalgamated. 

Q4 How do I place an order in the KLSE Market?

This is the display screen upon Login. Double click on a counter to access a menu. Select desire option from the menu.

Q5 What is the Extended Order Placement Hours through KLSE Online Trading system?

Normal Order Placement Hours: Monday to Friday#. 8.30 a.m. to 5 p.m.

Extended Order Placement Hours: Sunday to Thursday*: 6 p.m. to 11.30 p.m.
Monday to Friday#: 12.30 a.m. to 8.30 a.m. 

Key:
# Valid only on market day
* Valid only on the eve of market day 

Please note that you may view the details of orders placed during the extended hours from "Next Day Order" folder between 6 p.m. and 12 a.m. or "Order Summary" folder after 12 a.m. 

Orders sent during the extended hours may be cancelled before the start of the next trading session from "Amend Order" folder.

Q6 What is the daily Price Limit?

Price Limits are based on per trading day.

Stocks	Daily Price Limit
New Listing including IPOs:	Limit Up	Limit Down
Stock Reference Price Above RM1.00	400% (5 times Reference Price)	30%
Stock Reference Price Below RM1.00	*400% or 30 sen whichever is higher	Limit Down: *30 sen (subject to minimum price of 0.5 sen)
Existing Stock:	Limit Up	Limit Down
Stock Reference Price Above RM1.00	30%	30%
Stock Reference Price Below RM1.00	30 sen	30 sen (subject to minimum price of 0.5 sen)

* Example: If the reference price is RM0.06, the limit up price will be RM0.36 (RM0.06 + RM0.30) and limit down price will be RM0.005 (system minimum price).

Q7 What the the bid sizes?

 

Trading Limit Related

Q1 What will be my trading limit for the deposits placed?

For Singaporeans and PR, your application will be evaluated and trading limit set by our company. 

For foreigners, we will require a cash deposit (min S$5,000 = approximately MYR10, 000). The trading limit for foreigners will be set at five times the deposit placed for KLSE Online. 

For example, S$10,000 deposit (MYR20, 000 deposit) = MYR100, 000 Trading Limit

 

Q2 What should I do if I want to increase my trading limits?

For Singaporeans and PR, to increase the trading limit, you have to furnish us a copy of your CDP statement, income slip or IR8A tax statement. This is subject to evaluation and approval by our company. 

For foreigners, you can give us additional funds (S$ only) by cheque, cash, EPS or Bills Payment through Internet Banking. Please inform the Online Helpdesk (Tel: 6799 8188, Fax: 6538 7730, email: online@limtan.com.sg) once you have sent the funds in. 

There will be no intra-day increases in trading limit.

 

Q3 What should I do if I want to utilize or withdraw my deposit?

Firstly, this will result in the corresponding reduction of the Trading Limit. This will also be possible only if the remaining deposit is sufficient to cover the clients open positions.

For the remaining deposit, the trading limit will be based on the next lower thousand. 

For example, Initial Deposit S$10,000
Amount Withdrawn (2,450)
Balance Deposit 7,550
For trading limit purposes, the deposit will be S$7,000 (=MYR14, 000) = MYR70, 000 Trading Limit.

Trade Settlement Related

Q1 What are the important dates that I have to be aware of for purchase of shares?

Due date is T+3 market days. Clients can contra up till Due Date, i.e. they must place a corresponding sell contract by Due Date. 

Payment must be received by Lim & Tan Securities by Due Date (D). The Sell-Out date by the Company is D+1 (T+4).

 

Q2 What are the key dates for sale of shares?

Due date is T+3 market days, i.e. the share sold must be in free balance in their HwangDBS MCD A/C by T+3.
For delivery of shares to MCD A/C with Hwang DBS A/C: Scripless T+2 (before 12.30pm)

Payment will be made to clients on D+1(T+4). 

Important: Short Selling is illegal in Malaysia.

 

Q3 Will the settlement amounts be in S$ or MYR?

All settlement amounts, for both purchases and sales, will be defaulted to S$.

 

Q4 What will be the exchange rate used?

The exchange rate used will be the prevailing rate at the time of order fulfillment on the trade date.

 

Q5 What must I do if I want the settlement amount to remain in MYR?

You must inform the Online Helpdesk on Trade Date to amend the contracts back to MYR. Otherwise, you will have to accept the settlement amounts in S$.

 

Q6 How can I make payment for the purchase of shares?

For S$ settlement, you can make payment through the usual method of cash, cheques or through EPS.

For MYR settlement, you can pay using Cashiers Orders or personal MYR cheques. For personal cheques, they must be drawn on Malaysian bank branches in KL or JB.

 

Q7 Are there custody fees charged?

Custody fees will be charged only if you makes less than 2 trades (in any market) per month. The custodian fees are S$2 per counter per month, subject to a maximum of S$150 per quarter (excluding GST).

 

System Issue

Q1 What should I do when I am unable to access KLSE Online after login?

To access KL trading after login, you must enable pop-ups (or disable pop up blocker) from your browser. The steps are shown under Q2 under the Troubleshooting FAQ.

If you are using Internet Explorer, you may also be prompted to enable the cookies upon clicking on the “KLSE Online” tab.

To begin trading KLSE Online, please follow the steps to enable cookies:
 
Tools -> Internet Options -> Privacy -> Advanced -> Advanced Privacy Settings -à put a check on “ Override automatic cookie handling” -> Accept “First-party Cookies: -> Accept “Third-party Cookies: -> put a check on “Always allow session cookies” -> click “OK”.

Q2 What should I do when the system is not available?

You should call our Internet Dealers to check on the status of your orders or to place new orders. They can be reached at the Online Helpdesk telephone no. 6799 8188.